Last Updated: December 2024
Version: 2.0
1. Introduction
Tech AI Growth Solutions ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
We are a company registered in the United States, operating globally. We comply with the General Data Protection Regulation (GDPR) for European users, the California Consumer Privacy Act (CCPA) for California residents, and other applicable privacy laws.
Data Controller
Tech AI Growth Solutions
1234 Innovation Drive, Suite 500
San Francisco, CA 94105, USA
VAT ID: US-123456789
2. Data We Collect
2.1 Information You Provide
We collect information you provide directly to us, including:
- Contact Information: Name, email address, phone number, company name, job title
- Account Information: Username, password, and other authentication details
- Communication Data: Messages, inquiries, and feedback you send to us
- Form Submissions: Information provided through contact forms, consultation requests, or surveys
- Payment Information: Billing details (processed securely through our payment providers)
2.2 Information Collected Automatically
When you visit our website, we automatically collect certain information:
- Usage Data: Pages visited, time spent, links clicked, and browsing behavior
- Device Information: IP address, browser type, operating system, device type
- Location Data: General geographic location based on IP address
- Cookies and Tracking Technologies: See our Cookie Policy below
2.3 Information From Third Parties
We may receive information from third-party sources:
- Marketing partners and data providers
- Analytics providers (e.g., Google Analytics)
- Social media platforms when you interact with our content
- Business partners and service providers
3. How We Use Your Data
We use your personal data for the following purposes:
3.1 Service Provision
- Provide, maintain, and improve our lead generation services
- Process transactions and send related information
- Send technical notices, updates, and support messages
- Respond to your comments, questions, and requests
3.2 Marketing and Communications
- Send promotional communications (with your consent)
- Personalize content and recommendations
- Inform you about new services, features, and special offers
3.3 Analytics and Improvement
- Monitor and analyze trends, usage, and activity
- Improve our website, services, and user experience
- Develop new products and services
3.4 Legal and Security
- Comply with legal obligations and enforce terms of service
- Protect our rights, privacy, safety, and property
- Detect, investigate, and prevent fraud and illegal activities
4. Legal Basis for Processing
Under GDPR and similar regulations, we process personal data based on the following legal grounds:
Consent
When you explicitly consent to processing (e.g., marketing emails, cookie tracking)
Contractual Necessity
Processing necessary to perform our contract with you or take steps to enter a contract
Legal Obligation
Processing required to comply with applicable laws and regulations
Legitimate Interests
Processing for our legitimate business interests (improving services, fraud prevention)
5. Data Sharing & Transfers
5.1 Third-Party Service Providers
We share data with trusted third parties who perform services on our behalf:
- Cloud hosting and infrastructure providers
- Payment processors
- Analytics and marketing platforms
- Customer support tools
- Email communication services
5.2 Business Transfers
If we undergo a merger, acquisition, or sale of assets, your data may be transferred as part of that transaction. We will notify you before your data becomes subject to a different privacy policy.
5.3 Legal Requirements
We may disclose your data when required by law, court order, or governmental request, or to protect our rights, privacy, safety, or property.
5.4 International Transfers
Your data may be transferred to and processed in countries other than the United States. We ensure appropriate safeguards are in place to protect your data in compliance with applicable laws, including:
- Standard contractual clauses approved by the European Commission
- Adequacy decisions for countries with adequate data protection
- Other appropriate safeguards as required by GDPR
6. Data Retention
We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.
| Data Type | Retention Period | Reason |
|---|---|---|
| Account Information | Duration of account + 3 years | Service provision, legal compliance |
| Marketing Preferences | Until consent withdrawn | Legal obligation to respect preferences |
| Transaction Records | 7 years | Tax and legal compliance |
| Website Analytics | 26 months | Performance monitoring |
| Support Inquiries | 2 years after resolution | Customer service improvement |
7. Your Rights
You have the following rights regarding your personal data:
Right to Access
Request a copy of the personal data we hold about you
Right to Rectification
Request correction of inaccurate or incomplete data
Right to Erasure
Request deletion of your personal data ("right to be forgotten")
Right to Restriction
Request restriction of processing under certain circumstances
Right to Portability
Request your data in a structured, commonly used format
Right to Object
Object to processing based on legitimate interests or direct marketing
Right to Withdraw Consent
Withdraw consent at any time where processing is based on consent
Right to Lodge Complaint
File a complaint with your local data protection authority
Exercising Your Rights
To exercise any of these rights, please contact us using the information provided in the Contact Us section. We will respond within 30 days.
9. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.
Encryption
TLS/SSL encryption for data in transit; AES-256 encryption for stored data
Access Controls
Role-based access, multi-factor authentication for internal systems
Regular Audits
Security assessments and penetration testing conducted annually
Secure Infrastructure
SOC 2 compliant data centers with physical security measures
Security Note
While we strive to protect your data, no method of transmission or storage is 100% secure. We cannot guarantee absolute security. If you believe your data has been compromised, please contact us immediately.
10. Children's Privacy
Our services are not intended for individuals under the age of 16. We do not knowingly collect personal data from children. If you are a parent or guardian and believe your child has provided us with personal data, please contact us immediately. We will promptly delete such information.
11. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors.
When we make material changes, we will:
- Post the updated policy on this page
- Update the "Last Updated" date
- Notify you via email or website banner for significant changes
We encourage you to review this policy periodically.
12. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us:
General Inquiries
Email: [email protected]
Phone: +1 415-715-0133
Address: 2910 Boring Lane
San Francisco, CA 94124, USA
13. GDPR Specific Information
For users in the European Economic Area (EEA), we provide the following additional information:
13.1 Our Role
We act as a data controller for personal data collected through our website and services, and as a data processor for data processed on behalf of our clients.
13.2 Supervisory Authority
You have the right to lodge a complaint with a supervisory authority in your member state. For example:
13.3 International Data Transfers
We transfer data outside the EEA to the United States and other countries. We ensure appropriate safeguards are in place, including:
- Standard Contractual Clauses (SCCs) approved by the European Commission
- Adequacy decisions for countries recognized as providing adequate protection
- Supplementary measures where necessary to ensure protection
13.4 VAT Information
For VAT purposes and cross-border transactions:
- VAT ID: US-123456789
- Tax Representative: Available upon request